Privacy Statement
This is the official website of Maastricht Region, which forms part of the ‘Welcome to Maastricht Region’ programme. We are responsible for the content of this website and make every effort to ensure that the information is accurate and up to date. This website respects the privacy of the individuals about whom it receives information and treats that information confidentially. In this privacy statement, we explain what personal data we process and for what purposes. We recommend that you read this privacy statement carefully.
1. About us
The Maastricht Marketing Foundation (Chamber of Commerce number: 41078147) is the administrator and data controller responsible for the processing and storage of your personal data. If you have any questions regarding the content of this privacy statement, please contact our marketing department. (Data Protection Officer: info@maastricht-marketing.nl)
2. Personal data
Maastricht Marketing processes the following types of personal data:
a. First name and surname;
b. Email address;
c. Place of residence;
e. IP address and location data;
How do we obtain your personal data?
We obtained the above personal data from you as soon as you completed the contact form on this website.
3. Purposes
We process your personal data in a number of ways when you contact us via the various channels, including our website. Maastricht Marketing processes your personal data solely for the purposes of a legitimate interest and, in general, only processes your personal data if:
- you have given your consent to such processing; or
- the processing is necessary for the performance of a contract or legal obligation; or
- The processing is necessary to comply with a legal obligation to which we are subject
We process your personal data for the following purposes:
Contact form or email
You can contact us via our contact form or by sending an email. We therefore have a legitimate interest in processing the data we have obtained from you in this way. We process the content of the email or message sent via the contact form, as well as your name and email address, for the purpose of responding to your message. We retain this correspondence for a maximum of two years.
Website visit statistics
When you visit our website, your IP address and location data are processed to analyse the origin and behaviour of target groups on this website. We request your consent for this in advance. See point 7 (cookies) for further details.
4. Disclosure
We keep the disclosure and transfer of your personal data to third parties (entities outside Maastricht Marketing) to a minimum. This only takes place if an adequate level of data protection is guaranteed. Third parties may only process your personal data in accordance with our instructions and on the basis of a written data processing agreement.
We share your data with the following parties/data processors:
- the party that hosts and builds our website;
- our newsletter service;
- the server administrator;
- the party that hosts our online media monitoring system;
- our marketing services.
We have entered into a data processing agreement with our data processors, under which they are obliged to respect the confidentiality of your data and to comply with data protection legislation.
Transfer to third countries
We process personal data within the EEA as far as possible. However, it is sometimes necessary to use services outside the EEA. In such cases, we work exclusively with companies based in a country deemed to provide an adequate level of protection by the European Commission.
If a business is not based in a country with adequate data protection standards, we ensure appropriate safeguards are in place or apply binding corporate rules. We usually make use of the EU model clauses. You can request a copy of these by sending us an email.
Links and social media
You will find links to external websites on our website. Clicking on a link will take you to a website outside this site. These external websites may use cookies. Please refer to the cookie or privacy policy of the relevant website for further information.
We also want to make it as easy as possible for you to visit our social media pages. You can do this via a number of social media buttons in the footer of the website. Please read the privacy policies of the respective social media channels to find out how they handle privacy.
5. Security of personal data
We have put in place appropriate organisational and technical measures to protect personal data against loss or other forms of unlawful processing. These measures ensure a level of security appropriate to the data we process.
6. Your rights
We are happy to inform you about your rights and the influence you can exert on the processing of your personal data.
Right of access
Upon your request, we will inform you in writing as to whether we are processing any of your personal data. When making your request, you must provide proof of identity by submitting a copy of your driving licence or identity document. In our response, we will explain which personal data we have processed or are currently processing about you. We will also explain the purposes for which the data has been or is being processed, with whom the data is shared, how long it is expected to be stored, and what other rights you may exercise.
Corrections or additions
If you have been provided with access to the processing of your personal data, you may request that we correct any inaccuracies or complete any omissions. We will provide reasons for our response. If we proceed with a correction, you will receive a supplementary statement from us. Any recipients of your incorrect or incomplete data will also receive this statement.
Data erasure
You may request that we delete your personal data from our systems in one or more of the following cases:
- the personal data is no longer required for the purposes for which we processed it;
- you withdraw your consent to (further) processing; and there is no longer any other legal basis for processing;
- you raise a reasoned objection, and there are no compelling reasons not to uphold your objection;
- we have processed your personal data unlawfully;
- we are required to erase your personal data in accordance with a legal obligation;
- We have collected your data via mobile phone or internet services.
Restriction of processing
If you have reported an inaccuracy or incompleteness in your personal data to us, you may request that we restrict the processing whilst we are dealing with your request. You may also ask us to restrict the processing of your data if you believe that we are processing your data unlawfully or no longer need it, or if you have objected to its (further) processing. Upon receipt of your request for restriction, we will only process the data with your consent or on compelling grounds (such as legal proceedings).
Transfer of digital data
If you have provided us with personal data in a structured, commonly used digital file format, and we have processed your data with your consent or in the performance of a contract with you, you have the right to request a copy of this data from us. In such cases, you may also ask us to transfer your data directly to another service provider.
Objection
You may object at any time to the processing of personal data relating to you. This applies in particular to profiles we have created on the basis of your personal data. We will cease processing your data upon receipt of your objection, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms.
If we process your personal data for direct marketing purposes, you may object to this at any time and we will cease processing immediately.
Exercising your rights, withdrawing consent or making a complaint
If you wish to exercise one or more of the rights listed above, please contact us via the email address info@maastricht-marketing.nl. We will respond to your request within 4 weeks, unless we inform you within that period that we require a little more time.
Is your personal data being processed on the basis of your consent? If so, you also have the right to withdraw your consent. Any withdrawal of your consent does not affect previous processing carried out on that basis.
Finally, do you have any complaints about how we handle your personal data? You have the right to lodge your complaints with the Dutch Data Protection Authority.
7. Cookies
Cookies are used to ensure this website functions as effectively as possible and to tailor the content of adverts to your preferences.
A cookie is a small file sent by our website and stored by your browser on your device. The information stored in the cookie can be sent back to our website when you visit it again. You can find more information about cookies on the ConsuWijzer website.
Functional cookies
Some cookies are necessary to carry out the primary functions of our website. Functional cookies are therefore placed via this website. These cookies enable us to tailor our website as closely as possible to your browsing behaviour and ensure that you enjoy a more user-friendly experience. We are not obliged to ask for your consent to set or read these cookies.
Analytical cookies
As we would like to understand how our visitors use the website so that we can optimise its functionality, we use analytical cookies from Google Analytics. Analytical cookies from Google are therefore placed via this website. These cookies are stored for a maximum of 50 months.
Tracking cookies
With your consent, we use cookies from Google and Facebook to serve adverts.
Firstly, we place a Facebook Pixel. This cookie collects and analyses your data via Facebook. This data enables us to target campaigns more specifically at a particular audience. This cookie remains stored for 2 years. Facebook stores your data for as long as it needs it to provide products and services. Data linked to your own Facebook account is retained until you delete your account, unless Facebook no longer requires this data. Further information about Facebook’s cookies.
In addition, Google Ads Remarketing cookies are placed via this website. This service processes your data so that adverts more relevant to you are displayed. These cookies are stored on your device for up to 50 months. Further information on Google’s use of cookies.
Disabling and deleting
Would you like to disable or delete cookies? You can do this via your browser settings. If necessary, use your browser’s help function to find out how to do this.
8. Any questions?
Do you have any questions? Please email your enquiry to: info@maastricht-marketing.nl.
This privacy statement complies with the General Data Protection Regulation. We reserve the right to update this privacy statement from time to time. The latest version will be published on this page.
Version: September 2026